Privacy Policy
SMS Communication, Consent, and Mobile Opt-In Policy
By providing your mobile phone number and opting in to receive SMS communications, you expressly consent to receive recurring text messages from Sound Performance Roofing, which may be sent using an automatic telephone dialing system (ATDS) or other automated technology where applicable.
These messages may include, but are not limited to:
- Marketing and promotional communications
- Appointment confirmations and reminders
- Direct customer communications, including responses to inquiries (Q&A)
Opt-In Methods & Consent Requirements
Customers may opt in to receive SMS messages by:
- Texting “Y” or “Yes” to the designated number
- Submitting an opt-in form through our website or other intake channels where clear consent language is presented
By opting in, you confirm that:
- You are the authorized user of the mobile number provided
- You are at least 18 years of age (or have parental/guardian consent)
- You agree to receive SMS messages in accordance with this policy
Consent to receive SMS messages is not a condition of purchase.
Message Frequency
Message frequency will vary based on customer interaction but will not exceed two (2) messages per month, unless there is an active, ongoing conversation initiated by the customer.
Message and Data Rates
Standard message and data rates may apply to all SMS messages sent or received, as determined by your mobile carrier. Sound Performance Roofing is not responsible for any fees charged by your carrier.
Privacy and Data Use
We respect your privacy. Mobile opt-in data, consent records, and phone numbers collected for SMS purposes will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.
Your information will be used solely for the purposes described in this policy and in accordance with our broader Privacy Policy.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. Upon receipt of your opt-out request, we will promptly remove you from our SMS marketing list, except where further communication is required for transactional or legal purposes.
Help & Support
For assistance, you may reply “HELP” to any message or contact us directly at 253-793-4663 ext. 0.
Record-Keeping & Compliance
We maintain records of consent, opt-in, and opt-out requests in accordance with applicable laws and regulations, including the Telephone Consumer Protection Act and CAN-SPAM Act where applicable.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Privacy Policy
SMS Messaging Terms & Conditions:
By providing your phone number and opting in, you consent to receive SMS messages from
Sound Performance Roofing at 253-793-4663.
Types of Messages You’ll Receive:
• Appointment confirmations
• Scheduling updates
• Instructions for contacting your superintendent or customer support
• Occasional promotional offers
Message Frequency:
You may receive up to 4 messages per month.
Message & Data Rates:
Standard message and data rates may apply.
Opt-Out Instructions:
Text STOP or UNSUBSCRIBE at any time to stop receiving SMS messages.
Help Instructions:
Text HELP or contact us at 253-793-4663 or info@sprwa.com for assistance.
Consent:
Your consent to receive SMS messages is not a condition of purchase.
Data Sharing:
We never share your mobile opt-in information or SMS consent data with third parties for any
purpose.
Privacy Policy
Information We Collect:
• Information You Provide:
Name, phone number, email address, and any details
submitted through forms or communications.
• Analytics Data: Non-personal information such as IP address, browser type, device
information, and website activity.
How We Use Your Information:
• Respond to inquiries and provide requested services
• Communicate about appointments, service updates, or promotions
• Provide SMS notifications related to your roofing installation
• Improve website performance and customer experience
• Manage customer relationships through our CRM system
Sharing of Information:
• We do not sell or share your personal information for marketing purposes
• We do not share or transfer your personal or mobile information to third parties,
including service providers
• SMS opt-in data is never shared under any circumstances
• Information may only be disclosed if required by law or legal process
Data Storage & Security:
• Personal data is securely stored with restricted access
• We retain personal information only as long as necessary to provide services or meet
legal obligations
Children’s Privacy:
Our website and services are not intended for children under 13. We do not knowingly collect
information from children.
Your Rights & Choices:
• Request access, correction, or deletion of your personal information
• Opt out of email marketing using unsubscribe instructions
• Opt out of SMS communications by replying STOP or UNSUBSCRIBE
• Disable cookies in your browser settings
Changes to This Policy:
We may update this Privacy Policy periodically. Updates will be posted here with a new effective
date.
Contact Us
If you have questions about SMS messaging, privacy, or how your information is handled,
contact us:
Sound Performance Roofing
� Email: info@sprwa.com
� Phone: (253) 793-4663
Privacy Policy
– Types of SMS Messages: Describe the kinds of messages users will receive.
– Message Frequency: Provide an estimate or general description of how often messages will be sent.
– Message and Data Rates Notice: Include a statement that message and data rates may apply.
Required Compliance Language:
You will receive SMS messages related to your account and occasional promotional offers. Message frequency varies, but you may receive up to 4 messages per month. Message and data rates may apply.
Opt-Out and Help Instructions:
You can opt out of receiving SMS messages at any time by texting STOP. For assistance, text HELP.
Data Sharing
* Customer data is not shared with 3rd parties for promotional or marketing purposes.
* Mobile opt-in and consent are never shared with anyone for any purpose.
Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions:
* By providing your phone number and agreeing to receive texts, you consent to receive text messages from Sound Performance Roofing, from 206-930-1172 regarding account notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 206-930-1172 or jesse@sprwa.com. Mobile opt-in information is never shared with third parties.
Required Privacy Policy Updates:
1 No Sharing for Marketing:
The policy must clearly state that personal and mobile data will never be shared with third parties for marketing purposes, even with user consent.
Suggested wording:
We do not share your personal or mobile information with third parties for marketing purposes, even with your consent.
2 Contact Information:
Include a specific way for consumers to contact the message sender.
Example:
If you have questions about this Privacy Policy or how your information is handled, please contact us at info@soundperformanceroofing.com or call (123) 456-7890.
3 No Data Transfer to External Organizations:
The policy must prohibit sharing or transferring personal data to any external organizations, including service providers, under any circumstances.
Suggested wording:
We do not transfer or share your personal data with any external organizations under any circumstances, including service providers, even with your consent.
4 Opt-Out Instructions for SMS:
Add clear instructions for opting out of SMS or messaging campaigns.
Suggested wording:
To opt out of future SMS communications, text STOP or UNSUBSCRIBE.
Effective Date: 8/19/2025
Sound Performance Roofing (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.soundperformanceroofing.com, submit forms, or interact with us in any way.
- Information We Collect
We collect the following types of information when you use our Website:
- Information You Provide: When you complete a contact or quote request form, we collect your name, phone number, email address, and any additional details you provide.
- Analytics Data: We use analytics tools to collect data about how visitors interact with our Website, such as IP address, browser type, device information, pages visited, and time spent on the site.
- How We Use Your Information
We use the information collected for purposes including:
- Responding to your inquiries and providing requested services.
- Communicating with you regarding appointments, service updates, or promotions.
- Improving our Website performance and customer experience.
- Managing customer relationships through our CRM system.
- Cookies and Tracking
We may use cookies and similar technologies to help our Website function properly and improve performance. At this time, we do not use a cookie consent banner. You can control cookies through your browser settings.
- Sharing of Information
We do not sell your personal information. We may share your information with:
- Service Providers: such as analytics providers, CRM platforms, or email marketing tools that help us operate our business.
- Legal Authorities: if required by law, regulation, or legal process.
- Data Storage and Security
- Data submitted through our contact forms is stored securely in our CRM system.
- We restrict access to personal data to authorized personnel only.
- We retain personal information only for as long as needed to provide services and meet business or legal obligations.
- Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
- Your Choices and Rights
You may:
- Request access, correction, or deletion of your personal information.
- Opt out of receiving marketing communications by following unsubscribe instructions in emails.
- Disable cookies through your browser settings if desired.
- Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version with an updated effective date.
- Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at:
Sound Performance Roofing.
Email: info@sprwa.com
Phone: (253) 793-4663
