Privacy Policy

–  Types of SMS Messages: Describe the kinds of messages users will receive.
–  Message Frequency: Provide an estimate or general description of how often messages will be sent.
– Message and Data Rates Notice: Include a statement that message and data rates may apply.

Required Compliance Language:
You will receive SMS messages related to your account and occasional promotional offers. Message frequency varies, but you may receive up to 4 messages per month. Message and data rates may apply.

Opt-Out and Help Instructions:
You can opt out of receiving SMS messages at any time by texting STOP. For assistance, text HELP.

Data Sharing
* Customer data is not shared with 3rd parties for promotional or marketing purposes.

* Mobile opt-in and consent are never shared with anyone for any purpose.

Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions:
* By providing your phone number and agreeing to receive texts, you consent to receive text messages from Sound Performance Roofing, from 206-930-1172 regarding account notification. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 206-930-1172 or jesse@sprwa.com. Mobile opt-in information is never shared with third parties.

Required Privacy Policy Updates:

    1    No Sharing for Marketing:
The policy must clearly state that personal and mobile data will never be shared with third parties for marketing purposes, even with user consent.
Suggested wording:
We do not share your personal or mobile information with third parties for marketing purposes, even with your consent.

    2    Contact Information:
Include a specific way for consumers to contact the message sender.
Example:

If you have questions about this Privacy Policy or how your information is handled, please contact us at info@soundperformanceroofing.com or call (123) 456-7890.

    3    No Data Transfer to External Organizations:
The policy must prohibit sharing or transferring personal data to any external organizations, including service providers, under any circumstances.

Suggested wording:
We do not transfer or share your personal data with any external organizations under any circumstances, including service providers, even with your consent.

    4    Opt-Out Instructions for SMS:
Add clear instructions for opting out of SMS or messaging campaigns.
Suggested wording:
To opt out of future SMS communications, text STOP or UNSUBSCRIBE.

Effective Date: 8/19/2025

Sound Performance Roofing (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.soundperformanceroofing.com, submit forms, or interact with us in any way.

1. Information We Collect

We collect the following types of information when you use our Website:

• Information You Provide: When you complete a contact or quote request form, we collect your name, phone number, email address, and any additional details you provide.
• Analytics Data: We use analytics tools to collect data about how visitors interact with our Website, such as IP address, browser type, device information, pages visited, and time spent on the site.

2. How We Use Your Information

We use the information collected for purposes including:

• Responding to your inquiries and providing requested services.
• Communicating with you regarding appointments, service updates, or promotions.
• Improving our Website performance and customer experience.
• Managing customer relationships through our CRM system.

3. Cookies and Tracking

We may use cookies and similar technologies to help our Website function properly and improve performance. At this time, we do not use a cookie consent banner. You can control cookies through your browser settings.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: such as analytics providers, CRM platforms, or email marketing tools that help us operate our business.
• Legal Authorities: if required by law, regulation, or legal process.

5. Data Storage and Security

• Data submitted through our contact forms is stored securely in our CRM system.
• We restrict access to personal data to authorized personnel only.
• We retain personal information only for as long as needed to provide services and meet business or legal obligations.

6. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

7. Your Choices and Rights

You may:

• Request access, correction, or deletion of your personal information.
• Opt out of receiving marketing communications by following unsubscribe instructions in emails.
• Disable cookies through your browser settings if desired.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Sound Performance Roofing.

Email: info@sprwa.com
Phone: (253) 793-4663